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FAQs

Q1: What is exactly a digital reprint?

Q2: Do I need any special software to read a digital reprint?

Q3: Which methods of payment do you accept?

Q4: What security measures are in place to protect my order?

Q5: How long does delivery take and how much does shipping cost?

Q6: Can I print the digital reprint so I could read it like a conventional book?

Q7: I've made a purchase, but I didn't receive the instant email containing the download link!

Q8: After I've download it, the PDF file won't open!

Q9: I want to purchase some of your digital books but I don't want to download them. Can you put them on a CD and post it to me?

Q10: I have other questions not covered here!

Q1: What is exactly a digital reprint?

A digital reprint is an electronic republishing of material that has been previously published. Because at PDFClassicBooks.com we only offer digital reprints of actual books published earlier, the quality of our digital products’ contents is greatly assured, as opposed to that of the vast number of so-called eBooks being sold elsewhere.

Q2: Do I need any special software to read a digital reprint?

All our digital reprints are in PDF format and you will need Adobe Reader (version 5 or higher) to read/print them. Adobe Reader is preinstalled on most Windows or Macintosh computers. However, if you do need to install or upgrade Adobe Reader on your computer, please visit Get Adobe Reader to download a correct version.

Q3: Which methods of payment do you accept?

We accept the following payment methods:

  • PayPal (including credit card payment through Paypal)
  • Visa and MasterCard payment through Paymate Express without any registration hassle

Q4: What security measures are in place to protect my order?

In brief, we use PayPal and Paymate as our secure third-party payment processors to secure your payment transaction and protect your card details; we also use 256 bit SSL encryption technology on our website to further ensure the security of your order and the confidentiality of your information. For details, please check our Privacy Policy for "Credit and Debit Card Information" and "Confidentiality of Your Information and Security of Your Order".

Q5: How long does delivery take and how much does shipping cost?

As soon as you make a purchase, our system will automatically send the download info to the email address you've registered with us. There is no waiting for delivery, and there is no shipping & handling cost at all!

Q6: Can I print the digital reprint so I could read it like a conventional book?

Yes, you can. All our digital reprints are printing-rights granted.

Q7: I've made a purchase, but I didn't receive the instant email containing the download link!

As soon as you made the purchase, our system automatically sent you 2 emails: one is titled "Order Complete" to confirm your purchase, and the other is titled "Downloads Access" containing the download info. If you didn't receive them, it's usually due to your email server (especially Hotmail/AOL/Yahoo) has filtered them using an aggressive spam filter. In this case, please login "Your Account" -> "Order History" -> "View Order" to get the download link.

Q8: After I've download it, the PDF file won't open!

First, please make sure you have at least version 5 of Adobe Reader installed on your computer (see Q2). Then, please check whether the size of your downloaded file matches the figure of "Download Size" indicated in the corresponding product information page (close to the bottom). If it doesn't, then your download was incomplete or corrupted. Please try to re-download the file. In case the problem persists, please Contact Us for a solution.

Q9: I want to purchase some of your digital books but I don't want to download them. Can you put them on a CD and post it to me?

Yes, we can. Please provide us with the following information:

  • The titles of the books you wish to purchase;
  • Your country of delivery (for us to determine the S&H cost);
  • Your PayPal email address where we could send a PayPal Money request.

For a single CD or DVD, the S&H charge is $2.45 within Australia or AU$3.95 to New Zealand, US, Canada, UK and most European countries.

We will post the CD/DVD on the same business day when payment is received. Please note: For security reason, we will only post to the postal address stated in the PayPal Payment Notification.

Q10: I have other questions not covered here!

Please Contact Us and we will reply to your enquiry at the first possible opportunity. We are located in Australia so please keep the time-zone differences in mind. Thank you.

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